(305) 635-7444 info@newhorizonscmhc.org
blue watches icon



First three Saturdays of each month from 8:30 AM to 3:00 PM

blue watches icon



blue nurse icon


Get Our Support

New Horizons Logo

New Horizons formerly known as the University of Miami /Jackson Hospital Community Mental Health Program was founded in 1974 to address the mental health needs of the culturally diverse population in Miami.  New Horizons has been nationally and internationally recognized for its innovative model of quality clinical care provided by multidisciplinary and multilingual (English, French, Creole, Spanish) staff.

Millions of Americans are faced with mental health and substance abuse issues which serve as significant barriers to individuals leading productive lives and contributing members of society.  They are often unable to cope with the daily stressors of life, performing their roles effectively and achieving their life goals.  New Horizons provides services to persons with common diagnoses such as depression, anxiety, bipolar, schizophrenia, post-traumatic, attention deficit, and substance abuse disorders.


Evalina Bestman, Ph.D., CEO

picture of Evalina Bestman, Ph.D., CEO

On behalf of the Board of Directors, CEO and staff of New Horizons we not only invite but welcome you to give us an opportunity to serve you. Since opening our doors forty-four years ago, New Horizons has offered a wide range of preventive, therapeutic and supportive mental health and substance abuse outpatient services. We empower men, women, and children experiencing behavioral health disorders to build a positive future by providing access to culturally competent care, treatment and support essential to their growth and health. For all who walk through our doors, we offer them New Hope for a New Life through New Horizons!

Thank you,

Evalina Bestman, Ph.D.,

Chief Executive Officer

Good Medical Services

Assessment – Intake

The Assessment/Intake is the central point of admission to all programs.  Screening and an assessment are provided to all individuals seeking care for themselves and or family members.  Patients are assessed and referred to appropriate services within the organizational system of care.  Services are provided on a walk-in basis or by appointment at our main location, which is 1469 NW 36th Street Miami, Florida 33142.  Please call 305.635.7444 for more information.  We accept Medicaid and Medicare, and most Medicaid managed care plans and private insurances.  A sliding fee scale is available for self-pay clients.  At intake, you will need to bring proof of income, a government issued identification, and a list of all current medications.

Case Management

Case managers work with pediatric and adult patients to ensure continuity of care through an assessment, programmatic monitors, personalized service plan, and linkages to community resources that meet health, economic, housing, and other social needs.

Community Residential

24 hours, 7 days a week supervised residential services for adults unable to live independently in the community as determined by their physician and treatment team. Services are directed to patients who are at risk of homelessness and or hospitalization because of a limited ability to manage their living environment and physical and or behavioral health without supervision.

Crisis Intervention Screening (CIS)

Assist patients who present with an emergency or crisis via screening, evaluation, and referral to a Baker Act receiving facility or hospital. CIS is available on a walk-in basis Monday through Friday from 8:30 AM to 5:00 PM at our main location, which is 1469 NW 36 Street, Miami, Florida 33142. CIS is only available by telephone after normal business hours 7 days a week at 305.635.7444.

Family Safety Net First Responder Partnership

Family Safety Net First Responders Service Partnership (FSNP) brings together family members, first responders, service professionals, residents, and stakeholders to plan and coordinate community-based services to meet the individual safety needs of children and their families.  The partnership is designed to serve high risk families with children from birth to 18 years of age.  The targeted communities are Brownsville, Allapattah, Liberty City, Overtown, and Wynwood.

Homeless Program

The program is for adults who meet homelessness eligibility criteria and have mental, substance abuse, and or general health problems. Services consist of site housing, residential treatment facilities, case management, and outpatient psychiatric and therapeutic services. Housing is provided in collaboration with the Miami-Dade Housing Department and the Homeless Trust.


Psychiatric evaluation and pharmacological interventions are provided for pediatric and adult patients in need of psychotropic management for their mental health issues.

The agency provides evidence-based individual, family, and or group counseling interventions to assist patients’ in achieving personal, social, and life management.  Access to care is afforded to low-income patients.


PSR represents the daily administration of behavioral health services aimed at long term recovery and maximization of self-sufficiency. The latter is achieved through an emphasis on life management and social skills, employment, and independent living.


The substance abuse program provides screening and counseling to pediatric and adult patients, who have been involved in or at risk of illicit drug use. In addition to the administration of evidence-based therapeutic practices, the agency provides MAT under the supervision of trained and licensed medical staff.  In coordination with outpatient therapeutic services, the medical team will evaluate and manage eligible patients for the duration of their treatment plan.  Access to care is afforded to low-income patients. 

Meet Our Partners

The Joint Commission

The Joint Commission

An independent, not-for-profit organization, The Joint Commission accredits and certifies more than 20,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards.

Our Mission: To continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.

Vision Statement: All people always experience the safest, highest quality, best-value health care across all settings.

The Children’s Trust

The Children’s Trust

The Children’s Trust emphasizes collaboration and partnership in order to provide the programs and services needed by children and families and to effect community-wide change. As we have since our inception, The Children’s Trust encourages creative approaches to coordinating, integrating and funding services across and within the areas of health, safety, development and to promote increased parental and community involvement on behalf of all our children, while stressing accountability and results.

South Florida Behavioral Health Network

South Florida Behavioral Health Network

South Florida Behavioral Health Network is committed to improving the lives of people with mental disorders and addiction problems.

Our goal is to develop, implement and refine a coordinated system of behavioral health care within the community that enhances prevention, treatment and recovery services for those at risk of or who are suffering from mental health and substance abuse problems.

Sponsored by New Horizons CMHC, Inc., South Florida Behavioral Health Network and the State of Florida, Department of Children and Families.

United Way of Miami-Dade

United Way of Miami-Dade

We all have a stake in creating a healthy and prosperous community. That’s why at United Way of Miami-Dade we’re working to create opportunities for a better life for all. We focus on the things that everyone needs for a good life: a quality education that leads to a stable job, enough income to support a family through retirement and good health.

We bring together the people and organizations from across the community who share in our vision and have the energy, passion, expertise and resources to get the work done. They are essential to our success and the success of our community.

We invite you to join us in this work. Lend your hand, your voice, your heart. Give. Advocate. Volunteer. That’s what it means to Live United.

Department of Children and Families.

Department of Children and Families.

Sponsored by New Horizons CMHC, Inc., South Florida Behavioral Health Network and the State of Florida, Department of Children and Families.

Agency for Health Care Administration

Agency for Health Care Administration

Our mission is Better Health Care for All Floridians, and together we are responsible for the administration of the Medicaid program, for the licensure and regulation of health facilities and for providing information to Floridians about the quality of the health care they receive in Florida… more information.

Every day we look for ways to improve health care in this state, and we appreciate your partnership in that effort. Thank you for the opportunity to serve you.

New Horizons Community Mental Health Center

2018 All Right Reserved

Mail Latter Logo Icon


Skip to content