(305) 635-7444 info@newhorizonscmhc.org


New Horizons Community Mental Health Center, Inc has been nationally and internationally recognized for its innovative model of quality clinical care provided by multi-lingual (English, French, Creole and Spanish) community teams (African-American, Anglo, Bahamian, Cuban, Haitian and Puerto Rican).

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New Horizons formerly known as the University of Miami /Jackson Hospital Community Mental Health Program was founded in 1974 to address the mental health needs of the culturally diverse population in Miami.  New Horizons has been nationally and internationally recognized for its innovative model of quality clinical care provided by multidisciplinary and multilingual (English, French, Creole, Spanish) staff.

Millions of Americans are faced with mental health and substance abuse issues which serve as significant barriers to individuals leading productive lives and contributing members of society.  They are often unable to cope with the daily stressors of life, performing their roles effectively and achieving their life goals.  New Horizons provides services to persons with common diagnoses such as depression, anxiety, bipolar, schizophrenia, post-traumatic, attention deficit, and substance abuse disorders.


Evalina Bestman, Ph.D., CEO

picture of Evalina Bestman, Ph.D., CEO

On behalf of the Board of Directors, CEO and staff of New Horizons we not only invite but welcome you to give us an opportunity to serve you. Since opening our doors forty-four years ago, New Horizons has offered a wide range of preventive, therapeutic and supportive mental health and substance abuse outpatient services. We empower men, women, and children experiencing behavioral health disorders to build a positive future by providing access to culturally competent care, treatment and support essential to their growth and health. For all who walk through our doors, we offer them New Hope for a New Life through New Horizons!

Thank you,

Evalina Bestman, Ph.D.,

Chief Executive Officer

Good Medical Services

Assessment – Intake

The Assessment/Intake program is the central point of admission to all programs.  Screening and assessments are provided to individuals seeking care for themselves and/or a family member.  Patients are assessed and referred to appropriate services within the New Horizons system.  Services are provided on a walk-in, first come basis or by appointment at our main location at: 1469 NW 36th Street Miami, Florida 33142.  Please call 305.635.0366 for more information:

We accept Medicaid/Medicare, all Medicaid managed care plans and private insurances.  A sliding fee scale is available for self-pay clients.  At Intake you will need to bring proof of all income, a government issued identification and list of all current medication.

Case Management

Case Managers work with patients (children and adults) to ensure continuity of care through assessment, monitoring, personalize service plan and linking to community resources to meet health, economic, housing and other social needs.

Community Residential

24 hours, 7 days a week supervised residential services for adults unable to live independently in the community as determined by their physician and treatment team.  Services directed at patients who are at risk for homelessness and/or hospitalization because of limited ability to manage their living environment, health, mental illness and substance abuse illness without supervision.

Child & Adolescent & Family Services

This is a comprehensive outpatient program for youth and their families with emotional and/or behavioral problems.  Services provided include:  individual, group and family counseling, school consultation, tutoring, therapeutic recreational and cultural activities, parenting classes, psychological and psychiatric evaluations, medication management, substance abuse prevention and counseling and afterschool program through Our Future Matters Youth Academy.  

Crisis Intervention Screening (CIS)

Assist patients who on a 24/7 basis who present in an emergency or crisis through screening, evaluation and referral to a Baker Act Receiving Facility or Hospital.  CIS is available by walk-in Monday through Friday 8:30 a.m. to 5:00 p.m., at our main location:1469 NW 38th Street, Miami, Florida 33142. CIS is available by telephone 24/7 at 305.635.0366.

Department of Juvenile Justice (DJJ)

To provide mental health and substance abuse services for youth both male and female under the age of 19, who have been referred by DJJ. We provide individual, family and group therapy based on preliminary screenings and comprehensive assessments.

Family Safety Net First Responder Partnership

Family Safety Net First Responders Service Partnership (FSNP) brings together family members, first responders, service professionals, residents and stakeholders to plan and coordinate community-based services to meet the individual needs of children and their families that will keep children safe who are at risk of maltreatment or abuse.  The Partnership is designed to serve high risk families with children from birth to 18.  The targeted communities are Brownsville, Allapattah/Liberty City, Overtown/Wynwood.

Homeless Program

Program for adults who meet homeless eligibility criteria and have mental, substance abuse and/or medical problems.  Services consist of scattered site housing, residential treatment facilities, case management and outpatient medical management and counseling.  Housing is provided in collaboration with Miami-Dade Housing Department and the Homeless Trusts.

Intensive Family Preservation Services (IFPS)

Intensive Family Preservation Services provide therapy and case management to families identified and referred by the Department of Children and Families (DCF) who are at great risk for abuse and neglect of children.  The families receive parenting skill development, counseling and case management.

Missing Link

Youth violence prevention project consists of a two-step approach to reducing suspension and disruptive behaviors. This program focuses on topics such as decision making skills, anger management, social skills, academics, communication skill, self esteem building, and HIV/ STD awareness. The youth improve school attendance and conduct; enhance positive self esteem, peer relation and attitude towards school.

Outpatient Medical & therapy

Medical – Psychiatric evaluation and pharmaceutical services to adults and children/adolescent patients in need of medication to manage their psychiatric illness.  This service includes provision of medication for low income patients.

Counseling/Therapy – Individual, family and/or group provided insight oriented, cognitive behavioral therapy enhancing their ability for personal, social and life management.

Psychosocial Rehabilitative Services (PSR)

Daily services aimed at long term recovery and maximization of self-sufficiency, emphasis on life management skills, social skills, employment and independent living.

Substance Abuse

The substance abuse program provides substance abuse screening and counseling to adolescents and adults who have been determined to be involved or at risk for involvement with illegal drug usage including opioid addiction.  In addition to a range of direct intervention services, the program provides outreach services as well as activities oriented toward increased community awareness and education relating to substance abuse and HIV education activities that are geared toward children, adolescents, adults and their families.  Services are provided in schools, homes, businesses and/or religious institutions

Temporary Assistance to Needy Families (TANF)

Temporary Assistance to Needy Families who are experiencing difficulty going back to work due to mental health and/or substance abuse issues. Goals are: (1) Family stability through self sufficiency and (2) Return to the work force by gaining skills to secure gainful employment.

Meet Our Partners

The Joint Commission

The Joint Commission

An independent, not-for-profit organization, The Joint Commission accredits and certifies more than 20,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards.

Our Mission: To continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.

Vision Statement: All people always experience the safest, highest quality, best-value health care across all settings.

The Children’s Trust

The Children’s Trust

The Children’s Trust emphasizes collaboration and partnership in order to provide the programs and services needed by children and families and to effect community-wide change. As we have since our inception, The Children’s Trust encourages creative approaches to coordinating, integrating and funding services across and within the areas of health, safety, development and to promote increased parental and community involvement on behalf of all our children, while stressing accountability and results.

South Florida Behavioral Health Network

South Florida Behavioral Health Network

South Florida Behavioral Health Network is committed to improving the lives of people with mental disorders and addiction problems.

Our goal is to develop, implement and refine a coordinated system of behavioral health care within the community that enhances prevention, treatment and recovery services for those at risk of or who are suffering from mental health and substance abuse problems.

Sponsored by New Horizons CMHC, Inc., South Florida Behavioral Health Network and the State of Florida, Department of Children and Families.

United Way of Miami-Dade

United Way of Miami-Dade

We all have a stake in creating a healthy and prosperous community. That’s why at United Way of Miami-Dade we’re working to create opportunities for a better life for all. We focus on the things that everyone needs for a good life: a quality education that leads to a stable job, enough income to support a family through retirement and good health.

We bring together the people and organizations from across the community who share in our vision and have the energy, passion, expertise and resources to get the work done. They are essential to our success and the success of our community.

We invite you to join us in this work. Lend your hand, your voice, your heart. Give. Advocate. Volunteer. That’s what it means to Live United.

Department of Children and Families.

Department of Children and Families.

Sponsored by New Horizons CMHC, Inc., South Florida Behavioral Health Network and the State of Florida, Department of Children and Families.

Agency for Health Care Administration

Agency for Health Care Administration

Our mission is Better Health Care for All Floridians, and together we are responsible for the administration of the Medicaid program, for the licensure and regulation of health facilities and for providing information to Floridians about the quality of the health care they receive in Florida… more information.

Every day we look for ways to improve health care in this state, and we appreciate your partnership in that effort. Thank you for the opportunity to serve you.

New Horizons Community Mental Health Center

2018 All Right Reserved

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